What kind of hold luggage is allowed?
Did you forget to book checked baggage when making your flight reservation(s)?
For each passenger aged 2 and over, it is possible to add additional checked baggage. You can do this by logging into your ML Tours account via MY ML Tours. You will need to enter your reservation number and last name. For each flight and for each passenger, you can book baggage. Please make sure you book the baggage for the correct flight, as any changes will be impossible after payment. After payment, you will receive a payment confirmation with a new booking number and a note of the booked checked baggage. Your flight ticket will not be updated to reflect the new checked baggage. The new booking number serves as confirmation of your total checked baggage. You can book up to 5 hours before departure of your flight
Below you will find the conditions for each airline.
Transavia
Please find the fares below for 01.04.2025 - 31.10.2025:
- 15kg -> 42 - 47 euro
- 20kg -> 47 - 53 euro
- 25kg -> 49 - 57 euro
- 30kg -> 61 - 69 euro
- 40kg -> 82 euro
- 50kg -> 105 euro
The reservation system displays the correct price.
When you book extra kilo's, you only pay the price difference.
If you have not prebooked and paid your hold luggage in advance, you can purchase additional hold luggage at the Airport representative of ML Tours. The rates per one way are higher and as follow:
- 15kg -> 50 - 55 euro
- 20kg -> 65 - 70 euro
- 25kg -> 80 - 90 euro
- 30kg -> 100 - 110 euro
- 40kg -> 130 euro
- 50kg -> 155 euro
You can also buy additional hold luggage at Transavia during check-in, but the rates will be higher than ML Tours charges.
How many pieces of hold luggage can I take with me for my baby?
For your baby (up to 2 years), you may take 1 piece of hold luggage of up to 10 kg. This can be a trolley, pram or folding buggy, for example. The hold luggage must be handed in at the check-in desk at the airport. A folding buggy is hold luggage, but you can take it for convenience as far as the gate. If you would like to take more hold luggage for your baby, you can affordably book extra kilos yourself.
You may divide the luggage over several pieces up to a maximum of 5.
- max total weight per person: 50kg
- max weight per piece: 32kg
- max size: 70x60x30 cm
Brussels Airlines
Please find the fare and rules below:
- 23kg = 35 euro
- Max. dimensions 158 cm (l x b x h) incl. handles, wheels and pockets
- Max. total weight: 23 kg per person
We strongly recommend that you stick to the luggage allowance. If the total weight and/or the max. dimension of your hold luggage is exceeded, an excess luggage fee will be charged at the check-in counter.
The costs of excess luggage are:
- Luggage over 23kg till max. 32 kg € 50,- per one way.
- Luggage larger than 158 cm € 50,- per one way.
- If luggage is both too large and too heavy (24kg - 32kg) € 100,- per one way.
If you want to take a second piece of hold luggage, Brussels Airlines will charge:
- Max. weight 23kg € 90,- per one way.
- For extra weight till max. 32kg € 130,- per onway.
- For a suit case bigger than 158 cm € 130,- per one way.
- If the hold luggage is too big and too heavy € 180,- per one way.
It is not possible to book this in advance at ML Tours, you can only arrange this at the airport!
Please be aware that hold luggage can be refused and therefore will not be accepted for the flight!
I cannot find my reservation at Transavia / Brussels Airlines. How do I reserve a seat?
ML Tours has its own allocation for flights that Transavia and Brussels Airlines operate on behalf of ML Tours. You can view your reservation via My ML Tours. You will therefore not see your reservation on the airline's website until ML Tours has sent the passenger list.
You can reserve checked baggage through MY ML Tours
Transavia
From 5 days (120 hours) before departure, you can consult your reservation with Transavia and reserve a seat. You can do this via my Transavia.
You can check in online from 30 hours before departure.
If you check in at the airport, the check-in staff will assign you a seat. This may mean you can't sit together.
Brussels Airlines
From 28 days before departure, you can consult your reservation with Brussels Airlines and reserve a seat. You can do this via the following link: reserve a seat
You can check in online as early as 24 hours before departure. You can do this via the link above.
If you check in at the airport, the check-in staff will assign you a seat. This may mean you can't sit together.
Online check-in is not possible for flights originating from Morocco. You must always go to the check-in counter to present your passport.
How do I cancel my booking?
You can cancel your flight(s) during working days/office hours from:
- Monday till Friday from 09.00 AM till 5.30 PM
- Saturday from 09.30 AM till 4 PM
- Sunday closed
A cancellation outside these days/hours will be treated on the following working day.
Please note that we do not reimburse the cost of tickets. You can contact your insurance company and see if they will give you a refund.
If you bought a cancellation coverage at ML Tours, you will receive a part or the entire amount of your paid ticket price depending on the cancellation time. On our website you can find more details about this.
What should I do if I do not used my flight?
If you have not used your outbound flight / missed your outbound flight, your return flight will be automatically expire. If you still want to make use of your return flight, please contact our Customer Care Team as soon as possible. In some cases we offer you the possibility to use the return flight for an additional fee of € 100,-
Is an employee of ML Tours present at the airport?
During check-in of most of our flights, an employee of ML Tours is present and he/she may help you there where necessary.
Flying with a wheelchair or crutches?
If you have mobility issues and require assistance at the airport, then you can apply for assistance:
- up to 5 days prior departure via the assistance application form on our website.
- From 5 days to 48 hours prior departure via the related airline company:
What should I do if my luggage has been damaged / lost?
You will find all practical information about lost, delayed or damaged luggage on the website of the related airline company:
If your luggage is damaged, we recommend in general that you contact your insurance company. The liability of the Airline Company is namely limited regarding damaged luggage. Most insurance policies cover this loss based on the value of your possessions. If you don’t have a travel insurance, you can request compensation from the airline.
