MLTours -
Are you not very mobile and do you need help at the airport or boarding the plane? Then you can submit a request for assistance.
This is possible after booking the flight, via the link below. You also indicate what you can or cannot do, so that we can take this into account. final costs on the spot at the airport. We distinguish 3 different forms of immobility:
- You can walk short distances and climb stairs independently;
- You can walk short distances but cannot climb stairs independently;
- You are completely immobile and you must be lifted into your seat, you are not allowed to travel alone. You can only pass this on directly to the airline.
In all cases it is important that you are at the airport at least 2 hours before the departure of the flight.
Up to 5 days before departure via the assistance request form:
From 5 days to 48 hours before departure, you must submit your request to the appropriate airline.
  -> Transavia
  -> Brussels Airlines  and send this form to
For complete information per airline, please refer to the following websites:
  -> Transavia


Assistance request form